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News to our service customers
 As the automotive industry continues to deal with the global
shortage of computer chips traced back to the onset of the COVID-19 pandemic,
the production of new cars continues to deplete the availability of service
loaners as dealers inventory levels drop.
To alleviate this shortage, we can provide alternate
transportation such as a rental car, when available, for customers whose
services are expected to be 2.5 hours or longer. For customers who do need to
drop a vehicle off while being serviced, we can provide shuttle service within
10 miles of the dealership. If you have any questions when scheduling service,
please call 888-858-7418.
We hope to have increased inventory levels soon so we can
replenish our service loaner fleet, but in the meantime, we thank you for your
patience as we navigate through these pandemic struggles together.Â
 As the automotive industry continues to deal with the global shortage of computer chips traced back to the onset of the COVID-19 pandemic, the production of new cars continues to deplete the availability of service loaners as dealers inventory levels drop.
To alleviate this shortage, we can provide alternate transportation such as a rental car, when available, for customers whose services are expected to be 2.5 hours or longer. For customers who do need to drop a vehicle off while being serviced, we can provide shuttle service within 10 miles of the dealership. If you have any questions when scheduling service, please call 888-858-7418.
We hope to have increased inventory levels soon so we can replenish our service loaner fleet, but in the meantime, we thank you for your patience as we navigate through these pandemic struggles together.Â
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Looking to schedule service for your BMW, MINI Cooper, Cadillac, Volvo, Jaguar, Land Rover, Hyundai or Genesis? Why not choose a car repair shop that has been trained specifically to work on your car. Each of our manufactures requires continued education for our service managers, advisors and mechanics.
Whether you are need of an oil change, tires, a brake job or routine maintenance, our trained technicians are skilled and experienced on all of our models to help keep your vehicle running like new. Here at The Patrick Dealer Group, nothing is more important to us than your safety while behind the wheel. In order to ensure your driving security, our on-site Service Centers are equipped to provide the quality maintenance that you can depend on. From routine oil changes to addressing larger mechanical issues, our expert technicians are prepared to get you back on the road with confidence.
Even if you live in Chicago, Hinsdale, Barrington or Elgin, our team would love to help you learn about Patrick Direct and how we can come to you pick up your BMW, MINI, Cadillac, Volvo, Jaguar, Land Rover, Hyundai or Genesis and complete service and return your vehicle right back to you. Ask a Patrick Service Advisor for more details.Â
