Have you received a letter from BMW, MINI, Cadillac, Volvo, Jaguar, Land Rover, Hyundai or Genesis stating that you have an active recall on your vehicle near Chicago?

If so, please contact us through the form below. Once you submit your information, a member of our Patrick Direct Service Team will contact you directly regarding any recalls your vehicle may have and help you schedule an appointment as soon as possible.

If you would like to schedule a service appointment for your vehicle due to a recall, please click below.

News to our service customers as of June 2021.

You may have heard about automakers cutting production as they deal with a global shortage of computer chips. The worldwide microchip shortage can be traced back to the onset of the COVID-19 pandemic. 

Stopping production of new cars has depleted the availability of service loaners as dealers inventory levels drop. 

To alleviate this shortage, we can provide alternate transportation such as a rental cars, when available, for customers who services are expected to be 2.5 hours or longer. For customers who do need to drop a vehicle off while being serviced, we can provide shuttle service within 10 miles of the dealership.  If you have any questions when scheduling service, please call 888-858-7418.

We hope to have increased inventory levels soon so we can replenish our service loaner fleet, but in the meantime, we thank you for your patience as we navigate through these pandemic struggles together.

Check for Recall Inquiry

Contact Info

Vehicle Information

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Contact

The Patrick Dealer Group

526 Mall Drive
Directions Schaumburg, IL 60173

  • Sales: 847-605-4015
  • Service: 847-605-4040
  • Parts: 847-605-4030

Service Hours

(Hours May Vary by Location)

  • Monday 7:30AM - 6:30PM
  • Tuesday 7:30AM - 6:30PM
  • Wednesday 7:30AM - 6:30PM
  • Thursday 7:30AM - 6:30PM
  • Friday 7:30AM - 6:30PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed