The Patrick Group
Print
About
About Us
The Patrick Dealer Group, established in 1977 by Hanley Dawson III, has built a reputation on outstanding customer service that consistently ranks above the national dealer average for nearly every one of its eight car lines. It continues to be a family-owned and operated dealer group and according to Crain's Chicago Business, Patrick is Chicago's 5th largest auto dealership ranked by sales!
At Patrick, we strive to provide our customers with excellent service before, during and after the car-buying experience. Following are some key services we have developed to provide added value and continued customer support long after the car buying experience:
Red Star Program
Patrick understands that your time is valuable and transportation is a necessity during the workday. Under the Red Star Program, Patrick will personally deliver a loaner car to your work or home for use while your car is being serviced. Once repaired, your vehicle is cleaned inside and out before it is returned.
State-of-the-art Collision Centers
Patrick offers two state-of-the-art collision centers, which service more than 3,000 vehicles per year. Remember: We are not limited to the car lines we represent. We repair all makes and models, including aluminum body styles. We are proud to say that both of our body shops are Jaguar Authorized Collision Repair Centers. There are only three of these certified shops in Chicagoland and Patrick represents two of them!
Each center offers climate-controlled drive through estimating bays, on-site appraisers, an on-site Enterprise car rental facility, computer workstations for customer use and a computerized paint color-matching system. The collision center's technical team (body, painters, estimators, detailers) has more than 500 years of combined experience.
Locations of Patrick Collision Centers:
534 Mall Dr., Schaumburg, IL 60173
1559 W. Ogden Ave., Naperville, IL 60540
On-site Service Centers
Each Patrick location has an on-site service center, with convenient weekday and weekend hours. All technicians have received their ASE and ICAR certifications and many have received ICAR gold class certification. If your car requires an extra day in our service center, transportation is a step away. Every Patrick location has an Enterprise car rental center on site.
The Patrick Dealer Group, established in 1977 by Hanley Dawson III, has built a reputation on outstanding customer service that consistently ranks above the national dealer average for nearly every one of its eight car lines. It continues to be a family-owned and operated dealer group and according to Crain's Chicago Business, Patrick is Chicago's 5th largest auto dealership ranked by sales!
At Patrick, we strive to provide our customers with excellent service before, during and after the car-buying experience. Following are some key services we have developed to provide added value and continued customer support long after the car buying experience:
Red Star Program
Patrick understands that your time is valuable and transportation is a necessity during the workday. Under the Red Star Program, Patrick will personally deliver a loaner car to your work or home for use while your car is being serviced. Once repaired, your vehicle is cleaned inside and out before it is returned.
State-of-the-art Collision Centers
Patrick offers two state-of-the-art collision centers, which service more than 3,000 vehicles per year. Remember: We are not limited to the car lines we represent. We repair all makes and models, including aluminum body styles. We are proud to say that both of our body shops are Jaguar Authorized Collision Repair Centers. There are only three of these certified shops in Chicagoland and Patrick represents two of them!
Each center offers climate-controlled drive through estimating bays, on-site appraisers, an on-site Enterprise car rental facility, computer workstations for customer use and a computerized paint color-matching system. The collision center's technical team (body, painters, estimators, detailers) has more than 500 years of combined experience.
Locations of Patrick Collision Centers:
534 Mall Dr., Schaumburg, IL 60173
1559 W. Ogden Ave., Naperville, IL 60540
On-site Service Centers
Each Patrick location has an on-site service center, with convenient weekday and weekend hours. All technicians have received their ASE and ICAR certifications and many have received ICAR gold class certification. If your car requires an extra day in our service center, transportation is a step away. Every Patrick location has an Enterprise car rental center on site.
Contact Information
- The Patrick Group
-
526 Mall Drive
Schaumburg, IL 60173 -
- sales Sales:
- 866-696-7398
Hours
- Monday: 9:00 am - 9:00 pm
- Tuesday: 9:00 am - 9:00 pm
- Wednesday: 9:00 am - 9:00 pm
- Thursday: 9:00 am - 9:00 pm
- Friday: 9:00 am - 9:00 pm
- Saturday: 9:00 am - 6:00 pm
- Sunday: Closed